Terms And Conditions

1. Service Overview

MyCabPortal is a subscription-based platform designed for taxi operators, travel agencies, and fleet owners. Our services may include:

• Creation and hosting of a taxi service website under an active subscription
• City and route-based listing pages for online visibility
• Lead generation through website inquiries and calls
• Access to a CRM dashboard for basic booking and data management (where applicable)

MyCabPortal acts only as a technology service provider and does not operate taxi services or act as a transport intermediary.

2. Account Registration & Subscription

• Users must create an account to access services.
• Subscription plans may be billed monthly or annually, as selected.
• Active payment is required to keep the website, listings, and tools live.
• Non-payment may result in suspension or termination without prior notice.
• Users are responsible for keeping login credentials secure and account details accurate.

3. Website & Content Responsibility

• All content added to the website or CRM (including prices, routes, phone numbers, and service details) is the sole responsibility of the user.
• MyCabPortal does not verify or guarantee the accuracy of business information.
• Users must not publish illegal, misleading, offensive, or copyrighted content.
• Websites, CRM access, or listings may not be resold, sublicensed, or transferred without written approval.

4. Content Moderation and Removal

MyCabPortal reserves the right to review, edit, suspend, or remove any listing, website content, or account at its sole discretion if the content is suspected to:

• Violate these Terms or applicable laws
• Contain misleading or fraudulent information
• Harm the reputation or integrity of the platform
• Create risk to users or customers

Such actions may be taken without prior notice.

5. Platform Usage Restrictions

Users agree not to misuse the MyCabPortal platform in any manner that may harm the system, other users, or the platform's reputation.

• Automated scraping, data extraction, or crawling of listings without permission is strictly prohibited.
• Users may not attempt to reverse engineer, duplicate, or replicate the MyCabPortal platform or its features.
• Users must not attempt to gain unauthorized access to other accounts or platform systems.
• The platform must not be used for illegal, fraudulent, or deceptive activities.

6. CRM Usage Disclaimer (Important)

The CRM feature provided by MyCabPortal is offered strictly for demonstration, testing, or limited use purposes only.

• The CRM is not intended for production use, mission-critical operations, or long-term business data storage.
• MyCabPortal reserves the right to modify, limit, suspend, or permanently discontinue the CRM feature, in full or in part, at any time, with or without prior notice.
• Any data stored in the CRM may be modified, reset, or deleted without notice or liability.
• No guarantees are provided regarding data backup, uptime, performance, accuracy, or continued availability of the CRM service.

Users are advised not to rely on the CRM for business-critical operations or permanent data storage. By using this feature, users acknowledge and agree to these conditions.

7. Payments & Refund Policy

• Payments are accepted via UPI, cards, or approved payment gateways.
• All subscription and setup fees are non-refundable once paid.
• Users may cancel subscriptions at any time; services will remain active until the end of the billing period.
• MyCabPortal does not store card or banking details. Payments are handled by third-party gateways.

8. Support & Maintenance

• Support is provided via email, WhatsApp, or in-app chat during working hours.
• While we aim for high availability, occasional downtime may occur due to maintenance, updates, or technical issues.
• Features, layouts, or system behavior may change as part of platform improvements.
• Refunds will not be issued for partial use of subscription periods or unused services.

9. Partner / Reseller Program (If Applicable)

• Partners may receive commissions or discounts based on active subscriptions.
• Commission structures are subject to change.
• MyCabPortal reserves the right to suspend or terminate partner access in case of misuse, fraud, or policy violation.

10. Termination of Services

MyCabPortal reserves the right to suspend services immediately if activity is detected that may harm the platform, violate laws, or create security risks.

MyCabPortal reserves the right to suspend or terminate any account without liability if:

• Payments are overdue
• False or misleading information is provided
• The platform is misused
• Terms are violated

Upon termination, access to the website, CRM, listings, and related services will be revoked.

11. Limitation of Liability

• MyCabPortal and AMR Softec are not responsible for business losses, missed bookings, customer disputes, or revenue loss.
• We are not liable for issues caused by third-party services, hosting providers, or payment gateways.
• Users are solely responsible for complying with local transport, tax, and business laws.

12. Taxi Service Responsibility

MyCabPortal is a listing and technology platform that connects customers with independent taxi service providers.

MyCabPortal does not own, operate, manage, or control any taxi vehicles, drivers, or transportation services listed on the platform.

All bookings, fares, travel arrangements, and service agreements occur directly between the passenger and the taxi service provider.

MyCabPortal shall not be responsible for:

• Driver behavior or conduct
• Vehicle condition or safety
• Fare disputes or cancellations
• Delays, accidents, or service issues
• Any loss, damage, or personal injury during a trip
• MyCabPortal does not verify driver licenses, vehicle permits, insurance, or legal compliance of taxi operators listed on the platform.
• MyCabPortal does not act as an agent, broker, or transportation provider.

Users are advised to verify the taxi service provider independently before confirming any booking.

13. Business Verification Disclaimer

MyCabPortal does not independently verify the identity, licensing, permits, insurance, or regulatory compliance of taxi service providers listed on the platform.

Listings are created and managed by independent businesses, and users are encouraged to verify service providers before engaging their services.

14. Third-Party Services

MyCabPortal may integrate or link to third-party services including payment gateways, mapping services, hosting providers, or analytics tools.

• MyCabPortal is not responsible for the performance, availability, or policies of third-party services.
• Use of third-party services may be subject to their own terms and privacy policies.

15. Lead Generation Disclaimer

MyCabPortal may provide customer inquiries or leads through website forms, calls, or other channels.

However, MyCabPortal does not guarantee:

• The accuracy of customer information
• The authenticity of inquiries
• Conversion into actual bookings or revenue

Lead quality may vary depending on location, demand, and market conditions.

16. Listing Placement

Taxi service listings may appear on MyCabPortal based on various factors including:

• City and route relevance
• Website activity
• Subscription plan
• Platform algorithms

MyCabPortal does not guarantee specific ranking positions in search results.

17. Use of Customer Contact Information

Taxi service providers must use customer contact information only for legitimate booking or service-related communication.

• Customer data must not be used for spam or unsolicited marketing.
• Customer contact details must not be shared with third parties without permission.
• Misuse of customer data may result in account suspension or termination.

18. Website Ownership

Websites created under MyCabPortal remain part of the MyCabPortal platform infrastructure.

Users receive a license to use the website during an active subscription period.

• If a subscription expires or is cancelled, the website may be suspended or removed.
• Access to related tools, CRM features, and listings may be disabled.

Ownership of platform technology, design templates, and infrastructure remains with AMR Softec.

19. Search Engine Visibility

MyCabPortal may implement SEO practices to improve website visibility.

However, search engine rankings depend on multiple external factors beyond our control.

• Google ranking positions are not guaranteed.
• Search traffic levels may vary.
• Lead volume may change based on market demand.

20. Data Storage & Backup

While reasonable efforts are made to maintain system reliability, MyCabPortal does not guarantee permanent storage or backup of user data.

• Users are responsible for maintaining their own copies of important business data.
• MyCabPortal shall not be responsible for loss of stored data.

21. Indemnification

Users agree to indemnify and hold harmless MyCabPortal and AMR Softec from any claims, damages, losses, or legal expenses arising from:

• Taxi services provided by the user
• Misrepresentation of services
• Violation of laws or regulations
• Disputes with customers

22. Governing Law

These Terms shall be governed by and interpreted under the laws of India.

Any disputes arising from the use of MyCabPortal shall be subject to the jurisdiction of the courts located in Punjab, India.

23. Privacy Policy

Use of MyCabPortal is also governed by our Privacy Policy, which explains how user data is collected, used, and protected.

By using MyCabPortal, users also agree to the terms outlined in the Privacy Policy.

24. Intellectual Property

All platform code, software, designs, layouts, templates, databases, and trademarks associated with MyCabPortal are the exclusive property of AMR Softec.

Users are granted a limited, non-exclusive, non-transferable license to use the MyCabPortal platform and related services only during an active subscription period.

• Users may not copy, reproduce, distribute, modify, or create derivative works from any part of the MyCabPortal platform.
• Platform templates, designs, and system functionality may not be extracted, reused, or replicated outside the MyCabPortal environment.
• The platform may not be resold, sublicensed, or redistributed without written permission from AMR Softec.

Users retain ownership of the specific text, images, logos, and branding they upload to their individual listings or websites.

By uploading content to the platform, users grant MyCabPortal a limited license to display, host, and publish that content as necessary to provide the services.

25. Data and Privacy

The collection, storage, and use of personal and business data on MyCabPortal are governed by our Privacy Policy.

By registering, subscribing, or using the platform, users consent to the collection and processing of their information as described in the Privacy Policy.

• Information provided by users may be used to operate the platform, manage subscriptions, and facilitate lead generation.
• Contact details submitted through inquiry forms may be shared with relevant taxi service providers.
• MyCabPortal takes reasonable measures to protect user data but cannot guarantee absolute security of information transmitted over the internet.

Users are encouraged to review the Privacy Policy to understand how their data is collected, used, and protected.

26. Force Majeure

MyCabPortal shall not be liable for any failure or delay in performance of services due to events beyond its reasonable control, including but not limited to natural disasters, internet outages, government actions, power failures, cyber incidents, or other unforeseen circumstances.

27. Modifications & Updates

• MyCabPortal may update or modify these Terms at any time.
• Continued use of the platform after changes means you accept the updated Terms.

28. Contact Information

• Email: mycabportal@gmail.com
• Phone: +91 8427-33-20-25
• Website: https://www.mycabportal.com